Featuring Michael Bohner, Director of Product at iCONECT, and Kevin Johnson, CISM, Veil Group
Carrier-driven budgets have become the ceiling on incident response pricing, not the starting point. Standardized playbooks compress what the market will pay, and when a fixed fee gets set before a matter’s scope is understood, the provider absorbs whatever the initial assessment missed.
According to IBM’s Cost of a Data Breach Report, the average U.S. breach cost climbed to $11.5 million in 2026, up 11% from the year before. That pressure hits providers and legal teams from different angles, but it starts in the same place: scoping work before setting the price.
Watch this on-demand conversation between Michael Bohner and Kevin Johnson on where fixed-fee engagements break down, and where disciplined scoping protects margin and defensibility.
Here’s what you will learn:
- Why fixed-fee incident response engagements break down and the scoping habits that prevent it
- Where AI protects margin in incident response today, and where it adds cost without adding defensibility
- The early warning signs that an engagement is losing ground in the first 48 hours
- How to frame the value of discipline scoping for clients as risk reduction, not just cost reduction
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