Olivia Cain

Director, Technical & Training Services

Olivia overseas iCONECT’s technical support and training teams and works closely with the Product Managers to bring client feedback to the development team. Olivia’s strong leadership, analytical and problem-solving skills have allowed her to build a technical support and training team that regularly receives accolades from iCONECT’s network of certified administrators and end users: “iCONECT deserves the highest rating for technical support along with quick and efficient response time!” (Certified Administrator of an eDiscovery Services Company).