FAQ: COVER Powered by iCONECT | Mass Action Redaction

Data Breach
Legal Industry
Public Sector

In today’s blog, we’re highlighting the mass action redaction feature in iCONECT, powered by our PII and PHI redaction tool, COVER. Follow along as we explore how this feature can enhance data protection strategies for organizations.

Q: What is COVER Powered by iCONECT?

A: COVER Powered by iCONECT is a solution designed for identifying, redacting, and reporting on sensitive information such as Personally Identifiable Information (PII), Protected Health Information (PHI), and keywords within documents.

 Q: What types of data can COVER detect and redact?

A: COVER can detect and redact various types of data, including standard PII such as name, address, phone number, credit card numbers, as well as jurisdiction-specific PII like passport numbers, USA EIN numbers, or Italian driver’s licenses.

Q: In what languages and countries can COVER operate?

A: COVER can recognize and redact artifacts from any country and in any language, including characters such as those in Chinese, Japanese, Korean (CJK), and more. It also identifies PII from 51 countries, including the USA, Canada, and the UK.

Q: How does COVER handle different file types?

A: COVER can easily redact various file types, including tax forms, Excel spreadsheets, and legacy TIFF images. It supports over 820 different native file types.

Q: Can COVER be deployed in-house or via the cloud?
A: Yes, COVER can be deployed either in-house or via the cloud as a standalone system or integrated into a FOIA disclosure workflow.

Q: Can COVER also redact Microsoft Excel (XLS) spreadsheets?

Yes. Unlike imaging systems, COVER creates a copy of the XLS file, then identifies and redacts specified text only. Non-redacted text within a cell is retained.

Q: How does COVER ensure quality control and validation?

A: COVER offers features such as secure progress sharing, search for redactions, statistical sampling, quality control processes, individual artifact scoring, and redaction/user activity logging to ensure accuracy and compliance.

Q: What are the benefits of using COVER for FOIA, government, commercial, and data redaction projects?

A: COVER provides workflow flexibility and robust features tailored to meet the requirements of FOIA, government, commercial, and data redaction projects.

Q: Where can I find more information about COVER and privacy-related topics?

A: You can access webinars, white papers, and product demos provided by iCONECT to learn more about COVER and related privacy topics.

Q: Is COVER technology standard in the iCONECT Review software?

A: Yes, all iCONECT Review systems come with COVER built-in at no extra charge. iCONECT brings you the cost effective tools you need to create optimized workflows.

 Q: How can I schedule a demo or get support for COVER?
A: You can schedule a product demo, access training webinars, or contact support through phone, email, or online channels provided by iCONECT.

Interested in discovering how COVER’s mass action redaction feature can elevate your data protection efforts? Learn more about our innovative solution and its capabilities by exploring our website or scheduling a personalized demo today.

Note: For additional charges and detailed terms, please refer to the terms of use and privacy policy provided by iCONECT.

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