Ayad AlKaabi

Management Team  |  posted on September 5th, 2017 by iCONECT  |  read more

Ayad joined iCONECT in 2005 to lead the eDiscovery software development team. With over 15 years of software development experience, Ayad manages the day-to-day research and development activities for the company’s products. His team’s responsibilities include requirements gathering, software architecture, design, implementation, integration, testing and more.

Olivia Cain

Management Team  |  posted on September 5th, 2017 by iCONECT  |  read more

Olivia directs all technical support and training at iCONECT. Olivia’s strong leadership, analytical and problem-solving skills have allowed her to build a customer support team that regularly receives accolades from users. “I will say that the iCONECT team has been amazing. As a (recent) long-time customer of one of your competitors, this was refreshing, and reminded me of the excellent support we had when we used to run iCONECT nXT.” (Managing Partner of an eDiscovery Services Company).

Shanda Combs

Management Team  |  posted on September 5th, 2017 by iCONECT  |  read more

As National Director of Business Solutions, Shanda directs business development and partner relations for iCONECT.  With 15+ years’ technology experience in various leadership roles in B2B sales, sales management and account management, Shanda brings a wealth of industry knowledge, acumen and savvy to iCONECT and our strategic partners. Shanda plays an integral hands-on role in identifying, qualifying, developing and managing client opportunities across both our LSP and law firm markets.