Product / Technical Support

For Product / Technical Support or After Hours Support, please contact us via phone or email at the numbers below. One of our product / technical experts will assist you. To initiate a Live Support conversation, please follow the instructions below as noted.

Product / Technical Support

Phone: (519) 645-6190 (8:30 AM to 8:00 PM ET, Mon through Fri)
Email: send e-mail

After Hours Support

Need help after normal business hours? No problem. Contact us via phone anytime at the number below to speak to one of our representatives.

Phone: (519) 636-5783

Live Support

Prefer chatting online versus talking on the phone? Connect to one of our customer support specialists via online chat to initiate a conversation online. One of our reps will connect with you shortly thereafter.

The Live Support tool enables a member of our support team to view your desktop and share control of your mouse and keyboard to efficiently resolve your support issue.