we build innovative legal review software that empowers people. period.

What Makes iCONECT Unique? 

We build innovative, intuitive software…

That enables people to access, navigate and collaborate on projects in familiar, easy to use ways remotely or onsite via multiple browsers, desktop platforms and portable tablet devices to complete projects efficiently and accurately.

In short – we get it, so you can too. Yep, we understand software development basics. You know - the who, what, where, when and why we do what we do late at night when other companies are sleeping. But more importantly, we understand the importance of “how” when engineering great software. How you relate to it, how you use it and how you understand what you are using in the first place. Novel concept? No. But one that is often overlooked by those that don’t - resulting in overly complicated software you need a manual and a college degree to decipher.

We also know that designing cool-looking software isn’t worth the design code it’s written in if it doesn’t make sense and won’t help you solve problems efficiently, accurately and cost-effectively. At iCONECT, we believe great product ideas can come from anywhere internally, externally and in between, and that genuine innovative thinking is the nucleus for everything we do. discover more about XERA

We integrate highly scalable technologies…

That enable people to streamline project workflows and expand to handle big data in SQL®, Oracle® and in the Cloud anywhere in the world.

We’re not just another pretty interface. While our software is easy to use, understand and navigate, it’s also powered by a legendary back-end proven to scale in excess of 12TB as project data loads increase exponentially. Managing workflow, massive data sets and numerous users are simple tasks for our XERA Review Platform, enabling organizations to complete review projects cost-effectively anywhere in the world. After all, driving a fancy looking car is merely a façade if it doesn’t have a powerful engine to complement it. discover more about XERA

We are exemplary customer service people…

Who listen, communicate and resonate with partners at all levels to solve real-world problems in a genuine, caring style that makes things happen.

These days, you hear a lot of companies saying, “Customer service is back.” Our response to that cliché quote is, “Uh, our customer service never left in the first place.” We never believed in automated customer service, or recordings or teleprompts. We still don’t. And another thing. We promise not to say “we have real, live humans that answer the phone” like the other guys do. We always wondered what kind of service you’d get from fake, dead ones anyway.

But we digress. At iCONECT, customer service came before we built our first software product over a decade ago. Our entire business model is based upon on creating innovative tools that make our customer’s lives easier, and customer service is a huge part of that. Simple as that. And, just like our products, we don’t expect you to have to read a manual to solve your genuine concerns. We’d much rather have a conversation, anticipate versus react and solve an issue – before it becomes a problem.

Ask anyone about our customer service and they’ll tell you the same thing – it’s by far the best in the industry, and for that matter others could learn from our model. So next time you need some help, call us up, let us know what the issue is and for that matter take it out on us. We promise not to take it personally. discover more about iCONECT Customer Service

We focus on optimizing organizations…

By offering a combination of highly-innovative products, services and strategic programs to help drive revenue, minimize costs and streamline processes.

Is it a product, a service or a solution? Or a combination of the three? Depending on what company you are talking to, chances are they may not know themselves as this complex world of eDiscovery can confuse the best of us. And if the industry is confused, how can we expect our customers to get it?

At iCONECT, developing innovative, next generation products is a given. We’ve been doing that since Al Gore invented the internet. So, if genuine innovation works for products, why not apply the same mantra to our services? And for that matter, take it one step further and apply it to the strategic programs we offer our customers and partners.

Innovative thinking applies to everything we do with one simple premise in mind. If it doesn’t help our customers make money, save money or do things more efficiently and accurate, then why the hell are we doing it in the first place?

If you’re looking for a business partner that just does things to make money for themselves, we’ll kindly point you to the door to look elsewhere. At iCONECT we optimize organizations by empowering them with the tools and service they need to make things happen. Give us a call.  discover more about iCONECT Partnership Programs 

We can expand into infinite markets…

By applying our legendary legal review engineering technologies to multiple vertical markets to help organizations optimize data review in other industries.

Last time we checked, the world’s a pretty big place. Made up of all kinds of people, products, businesses, industries and markets. And then we took a giant leap for mankind and discovered that no matter what business they are in, they all have one thing in common - other than just making money. Their success or lack thereof revolves around data. Raw data, information and knowledge they need to know to make informed business decisions.

And, huge quantities of it to say the least. So much so, that these disparate industries need powerful tools to identify, discover, quantify, organize, decipher, understand and use this precious resource called information.

And that’s where we come in. At iCONECT, we already know we have a powerful tool that empowers people in the legal industry. But more importantly, we also know that we can apply and adapt our legendary engineering, systems and technologies to other industries and markets to help them discover the things they need to know.

Is market extension a novel concept? Not in the least. But knowing when you have something good that can be used to help others by blending some core methodologies with new thinking, now that’s ingenuity. Stay tuned for new things from iCONECT in a market near you. discover more about XERA

We enable international language communications…

To engage multiple users in review projects worldwide to breakdown time and communication barriers to produce pristine review results.

Newsflash – the world doesn’t revolve around English speaking Americans. There, we admit it. Yes, we’re confident Americans and Canadians at heart, and like many, sheepishly assume that everyone speaks our coveted language no matter where they are in the world.

We’ll that’s just not the case. And we have cases to get done right? So, with that in mind, we built our XERA Review Platform to be Unicode compliant in multiple languages while supporting numerous others. So, whether you’re in Bangladesh, Paris or Shanghai, you can be assured you’ll be able to collaborate and communicate in written formats you are comfortable with day, night or in between. After all, the internet knows no barriers, why should your software? discover more about XERA

About iCONECT Development, LLC

iCONECT Development, LLC is a global market leader in developing innovative legal review software, services and programs that empower people to complete complex legal review projects more cost effectively.   As early innovators of eDiscovery review software since 1999, and with the recent release of its revolutionary web-based, XERA eDiscovery Review Platform, iCONECT continues to raise the bar for advancements in developing intelligent, easy to use tools that help hosting providers, law firms, corporations and government agencies worldwide optimize workflows and manage big data more efficiently. 

iCONECT’s corporate headquarters are based in Reston, VA (Washington, D.C.) with satellite offices in Los Angeles, California and London, Canada.

iCONECT, XERA and the iCONECT logo are registered trademarks of iCONECT Development, LLC or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners. 

XERA Review Platform

Built in HTML5, XERA is an intuitive, multi-browser, hosted eDiscovery review platform built to optimize the review, analysis and production of electronically stored information (ESI). Operating on a Microsoft SQL Server® or Oracle® database, XERA was built for big data to empower legal teams to maximize productivity through its easy to navigate interface, enhanced social collaboration and remote accessibility features. XERA provides legal professionals with unprecedented control over the entire eDiscovery review process.

XERA’s new Advanced Analytics functionality features new patent-pending Xmplar™ “Custom Find Similar” functionality. Xmplar™ enables users to collaboratively create a customized “perfect document” to act as a model or “exemplar,” providing users with more control over conceptual search resulting in fewer false positives and more specific search results. Coupled with Advanced Analytics’ intelligent batching, threading and near duplicates features, Xmplar™ continues to set the precedent for innovation in the legal review industry. discover more about XERA

For additional information about iCONECT products, services and programs or to establish a business partnership, please contact us at (855) 915-8888 or email us.